Terms of service
Overview & Acceptance of Terms
This website is operated by Stemtoy Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Stemtoy. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Plain English Summary: By visiting our website, browsing, or buying from Stemtoy Pty Ltd, you agree to be bound by the terms outlined below. Please read them carefully before using our store.
1. Online Store & Eligibility Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.
Lawful Use Only: You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).
Site Security: You must not transmit any worms, viruses, or any code of a destructive nature.
Termination: A breach or violation of any of these Terms will result in an immediate termination of your access to our Services.
2. General Business Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Data Handling: You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
Intellectual Property: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, media, or services without express written permission from us.
3. Product Pricing, Information & Modifications
Price Adjustments: Prices for our products are subject to change without notice.
Service Alterations: We reserve the right at any time to modify or discontinue any product, feature, or service without notice. We are not liable to you or any third party for any modification, price change, or discontinuance.
Information Accuracy: While we strive for perfection, we are not responsible if information on this site is not entirely accurate, complete, or current. The material on this site is provided for general information only.
4. Products, Online Sales & Descriptions
Certain products or services may be available exclusively online through the website. These items may have limited quantities and are subject to return or exchange only according to our Refund Policy.
Visual Accuracy: We have made every effort to accurately display the colors and images of our products. However, we cannot guarantee that your device's screen display will perfectly reflect the true colors.
Quantity Limits: We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis and limit the quantities of any products we offer.
Descriptions: All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
5. Billing & Account Accuracy
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
What happens if we alter an order? If we change or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number you provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all checkout transactions at our store. You agree to promptly update your account details, including your email address and credit card numbers/expiry dates, so we can complete your transactions smoothly.
6. Third-Party Integration & External Links
Optional Tools: We may provide you with access to third-party tools (such as payment portals or tracking apps) which we neither monitor nor control. These are provided "as is" and "as available" without any warranties.
External Links: Certain content, products, and services available via our store may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content, policies, or safety.
7. User Comments, Feedback & Submissions
If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials (collectively, 'comments'), you agree that we may, at any time, edit, copy, publish, and distribute them across any medium without restriction.
We are under no obligation to:
Maintain any comments in confidence.
Pay compensation for any comments.
Respond to any comments.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or personal rights.
8. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
9. Strictly Prohibited Uses
In addition to other boundaries set forth in the Terms of Service, you are prohibited from using the site or its content for the following activities:
| Prohibited Action | Description |
| Unlawful Activity | Using the site for any illegal purposes or to solicit others to perform illegal acts. |
| IP Infringement | Violating or infringing upon our intellectual property rights or the rights of others. |
| Harassment & Abuse | Harassing, harming, defaming, slandering, disparaging, or discriminating against individuals based on gender, orientation, religion, race, age, or disability. |
| Malicious Code | Uploading or transmitting viruses, worms, malware, or any code that compromises site functionality. |
| Data Scraping | Spamming, phishing, crawling, scraping, or tracking the personal information of others. |
10. Disclaimer of Warranties & Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.
In no case shall Stemtoy Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, or replacement costs—arising from your use of any of our services or products procured through the site.
11. Indemnification & Severability
Indemnity: You agree to indemnify and hold harmless Stemtoy Pty Ltd and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service.
Severability: In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.
12. Governing Law & Entire Agreement
Governing Law: These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Australia.
Entire Agreement: These Terms, along with our posted policies (such as our Refund Policy and Privacy Policy), constitute the entire agreement between you and us, superseding any prior agreements or communications.
13. Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates directly to our website. It is your responsibility to check our website periodically for updates.
14. Business Contact Information
Questions or concerns regarding these Terms of Service should be directed to our team:
Company Name: Stemtoy Pty Ltd
Mailing Address: 805/220 Collins Street, Melbourne, VIC 3000, Australia
Customer Support Email: info@stemtoy.com.au
Toll-Free Phone: 1800 592 199
Australian Business Number (ABN): 97 673 952 693